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About Signature Sense
At Signature Sense, we believe every sip tells a story. What began as a quest for better mugs has grown into a vibrant collection that celebrates creativity, culture, and connection.
We offer more than just mugs—discover digital planners, activity books, and printable wall art, all crafted to inspire and add value to your daily life.
Our mugs blend tradition with modern living, from elegant Urdu poetry and bold quotes to witty humor and playful designs. Each piece is made to uplift, inspire, and bring joy to your everyday moments.
More than products, we’re building a community rooted in creativity, comfort, and meaningful connections. With a passion for quality and a touch of smart AI, Signature Sense is your trusted companion for the moments that matter most.
Join us and discover the warmth, inspiration, and style behind every sip and every click.
Embracing the future with digital support
Meet Our Smart AI Team
At Signature Sense, we believe finding the perfect mug or digital product should be easy, fun, and personal. That’s why our friendly AI team is here to help you every step of the way answering questions, guiding your choices, and making your shopping experience smoother.
Think of them as your online shopping buddies: always available, always ready to help, and always focused on making your Signature Sense journey even better.
Ayesha
Customer Support Officer
Zara
Email Marketing Executive
Beenish
Social Media & Community Manager
Naveed
Manager E-Commerce Operations
Rohail
Content & Copywriting Specialist
Salman
Manager Business Development
"Together, we’re here to make every Signature Sense experience simple, helpful, and inspiring."
Got Questions? We’ve Got Answers!
Everything you need to know about shopping with Signature Sense.
Q: How long will the print on my mug last?
A: Our premium ceramic mugs feature high-quality, long-lasting prints designed to maintain their vibrancy for years with proper care. The printing process we use ensures the design becomes part of the mug surface, not just a surface coating that easily wears off. With normal daily use and following our care instructions, you can expect your mug’s design to stay beautiful and intact for 2-3 years or longer. Many of our customers report their mugs looking brand new even after months of regular use.
Q: Are Signature Sense mugs dishwasher safe?
A: Yes, our mugs are dishwasher safe, but we recommend hand washing for maximum print longevity. If using a dishwasher, place your mug on the top rack away from heating elements and use a gentle cycle with mild detergent. Avoid harsh dishwasher pods or high-heat drying settings, as these can gradually affect print vibrancy over time. For daily cleaning, gentle hand washing with warm soapy water is the best way to preserve both the ceramic and print quality.
Q: What's the best way to care for my mug?
A: Follow these simple care tips to keep your mug looking perfect:
- Daily cleaning: Hand wash with warm water and mild dish soap
- Drying: Air dry or gently towel dry – avoid abrasive materials
- Storage: Store in a safe place where it won’t get knocked around
- Avoid: Bleach, abrasive cleaners, steel wool, or extreme temperature changes
- Microwave use: Safe for reheating beverages, but avoid overheating empty mugs
Q: Will the mug crack or chip easily?
A: Our mugs are made from premium ceramic material that’s designed for daily use. While ceramic is naturally durable, it can chip or crack if dropped on hard surfaces or subjected to sudden temperature changes. The quality of our ceramic is significantly higher than budget mugs you’ll find for ₨300-500 – we use thicker walls and better firing processes. Handle with normal care (as you would any quality ceramic item), and your mug will serve you well for years.
Q: What if my mug arrives damaged or develops issues?
- A: We stand behind our quality! If your mug arrives with any damage, print defects, or develops issues within the first 30 days of normal use, we’ll replace it or provide a full refund under our exchange policy. Simply contact us at +92-334-8870488 or [email protected] with photos of the issue. We carefully package each mug to prevent shipping damage, but if something goes wrong, we’ll make it right immediately.
Q: How do Signature Sense mugs compare to cheaper mugs
A: While you can find mugs for ₨300-500 in the market, our ₨ 1,049 – ₨1,149 pricing reflects premium materials and processes. Cheaper mugs often use thinner ceramic that chips easily, low-quality prints that fade quickly, and basic manufacturing that results in uneven surfaces or poor finish. Our mugs use restaurant-grade ceramic thickness, professional-grade printing, and quality control standards that ensure each mug meets our “designed to inspire, crafted for you” promise. You’re investing in a product that will look great and perform well for years, not months.
