Last Updated: 20th September 2025

• Returns are accepted only for damaged or defective items.
• To request a return, contact us within 5 days of receiving your order with photos showing the issue.
• Approved returns must be sent back in original packaging.
• Refunds or replacements will be processed after we receive and inspect the returned item.
• Shipping costs for returns due to damage or defects will be covered by Signature Sense.
• We do not accept returns or refunds for change of mind or incorrect orders placed by the customer.

• Due to the instant delivery and nature of digital products (coloring books, planners, etc.), all sales are final.
• No refunds or exchanges are offered on digital downloads.
• If you experience technical issues accessing your digital product, please contact us for assistance.

• Refunds will be issued using the original payment method within 7 business days after approval.
• You will be notified via email or WhatsApp regarding the status of your refund.