Terms of service

Last updated: January 17, 2026
Welcome to Signature Sense! By using our Shopify store and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
1. General
Signature Sense offers unique, pre-designed ceramic mugs and digital products (coloring books, planners, wall art). By placing an order, you confirm you have read and accepted these terms.
2. Orders & Payment
  • All orders are subject to availability and price confirmation.
  • Payment methods: Cash on Delivery (COD), Easypaisa, JazzCash, and major cards (where available).
  • Digital products are delivered instantly after payment.
  • Prices and availability may change without notice.
3. Product Information
  • We strive for accurate product descriptions and images, but slight variations may occur due to screen settings or printing processes.
  • Our mugs are food-safe and made from premium ceramic materials.
4. Shipping & Delivery
  • Physical products are shipped within 24 hours of order confirmation via trusted couriers.
  • Delivery times: 2–3 days in major cities, 3–5 days in remote areas.
  • Digital products are available for instant download after purchase.
5. Returns & Refunds
  • Returns are accepted for damaged or defective physical products only (see our Refund Policy for details).
  • Digital products are non-refundable due to instant delivery.
  • To request a return, contact us within 5 days of receiving your order with proof of damage.
6. Intellectual Property
All designs and digital content are owned by Signature Sense and protected by copyright. Unauthorized use, reproduction, or distribution is prohibited.
7. Limitation of Liability
Signature Sense is not liable for indirect or consequential losses from the use or inability to use our products or website.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our Services, you acknowledge and accept these practices.
9. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page.
10. Contact Us
For questions or concerns, email support@signaturesense.pk or WhatsApp +92-334-8870488.